Companies deploy SAP systems to manage finance, procurement, human resources, and supply website chain processes. These platforms help run day-to-day operations, staff may struggle to adapt to new workflows. SAP WalkMe encourages digital adoption by assisting users as they carry out tasks within the system.
On-Screen Guidance for Everyday Tasks
SAP WalkMe offers step-by-step guidance directly inside the SAP interface. Users are given prompts while completing tasks, which helps them finish activities without leaving the system. This support can cover actions such as raising purchase orders, updating employee records, or generating reports.
By following clear on-screen instructions, staff are less likely to make errors. This approach removes the need to search through manuals or attend separate training sessions. Instead, users learn while working, which over time improves confidence and builds consistent system knowledge across departments.
Supporting New User Onboarding
New employees often require time to understand SAP processes. SAP WalkMe can assist onboarding by offering real-time guidance during the first weeks of system use. Walkthroughs demonstrate how to enter data, complete transactions, and follow approval steps, allowing new staff to work with less supervision.
Such support can ease demand for internal IT and management teams. New users can depend on in-system prompts rather than raising support requests for routine queries.
Enhancing Process Accuracy
Many organisations depend on SAP to maintain accurate financial and operational records. Inaccurate data input can affect reporting and compliance. SAP WalkMe reduces these risks by guiding users through required steps and reminding them to complete mandatory fields before proceeding.
Consistent guidance across teams supports uniform processes. When employees follow the same structured steps, records remain clear and easier to review.
Supporting System Updates
SAP environments often undergo updates and process changes. Staff may need time to adjust to revised workflows. SAP WalkMe can introduce new features and walk users through updated procedures.
This allows organisations to roll out updates without interrupting daily operations. Employees continue working while learning the revised process, which reduces delays and encourages smoother transitions.
Reducing Support Requests
Help desks frequently receive queries from users who are unsure how to complete routine tasks. SAP WalkMe reduces this demand by providing assistance directly within the system. Users receive guidance exactly when required, rather than contacting IT support.
Over time, this can enable internal teams to focus on technical or strategic matters instead of routine questions.
Working with E Com Group
At E Com Group, SAP WalkMe supports organisations introducing new SAP systems or refining existing processes. Real-time guidance helps staff complete tasks with confidence and promotes consistent system use across teams. Embedding guidance into everyday workflows helps improve digital adoption while maintaining steady operations.